AT&T Thanks App

[mmartinez26]

When I finally get through to the event I chose, it says "Review the Details Below" but when I try to click on the event it doesn't do anything. 

What am I doing wrong?

[ATTCares]

Hello @mmartinez26!

Not being able to setup an event in the AT&T THANKS app can be problematic. We're happy to help!

Have you refreshed the app and accessed the event again? Have you tried using the web browser instead?

May we recommend checking for any updates for the mobile app. Or you can also uninstall the app and delete any cache or cookies that may be interfering the event select process.

We hope this helps, and have a good afternoon!

Dwight, AT&T Community Specialist

[mmartinez26]

How would I access it through the web browser? I've tried going to it on my desktop but it's only showing the app option.

[ATTCares · Accepted solution]

Thanks for your feedback @mmartinez26!

If you are using online web browser of AT&T THANKS, you can click onto our: AT&T Thanks Online Portal  to enter your user ID and password and continue the process of selecting a specific event.

You can also click onto our: AT&T THANKS App Store  and download the rewards service depending on what device you are currently using.

Dwight, AT&T Community Specialist