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over billing for lines that were closed


over billing for lines that were closed


I'm writing to inquire about bills for dedicated phone lines that were at one time connected to fire panels a couple years ago. The fire panels were removed (replaced w cellular dialers) in 2018, yet we continue to receive bills.


Could someone please help me?

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Re: over billing for lines that were closed

Hello Lincolnavenue,


Thank you for your recent posting. We appreciate your participation within the Business Community. I would be happy to help. In order for me to research your issue, I will need to verify some information. Please send me a private message by clicking here:


Please include the following details:

Full Name:
Business Name on Account:
Phone number associated with the account:
Preferred Contact #:
Email address:
What type of service (Uverse, DSL, Landline, Wireless):

Thank you,
Kathy V.
Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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