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Why does AT& T not offer discounted pricing for loyal/long term customers?

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Why does AT& T not offer discounted pricing for loyal/long term customers?

Why is that AT & T does not offer discounted pricing for long term customers?  Only way to get any savings is if you have a bundle. 

I currently have two company accounts and a personal account.  You would think AT&T would want to keep long term customers.  I am on hold currently to cancel one of the company accounts and as soon as my next renewal contract is up on my other company account I will be cancelling that as well.    In addition to looking into switching my personal accounts.  

 

So dissatisfied with AT&T..........

Luckily cancelling my mobile company account was painless.   Thanks!!

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Re: Why does AT& T not offer discounted pricing for loyal/long term customers?

Hello @Unhappy191,

 

We're sorry that you are having issues with your service. We would hate to see you go. In order to further assist, please send us a private message by clicking here and provide the following information.

 

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Thank you,

 

Melissa

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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