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Raquel0816's profile

Contributor

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1 Message

Friday, January 19th, 2018 5:54 PM

What email address do I send a picture of my payment receipt?

So the other day I went into an Authorized location to make my payment, and the Representative that assisted me made a mistake.  She added an EXTRA digit to my account number. (9 digits Only) I talked to a AT&T rep and he was Very helpful ! He said I can Fax or Email a picture of my receipt. I don't have any Fax machine near me to saidmy payment claim, so I'm trying to email my receipt picture. DOES ANYONE KNOW WHAT EMAIL I NEED TO USE !?

Administrator

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26.2K Messages

6 years ago

Hello @Raquel0816,



Thank you for your recent posting. We appreciate your participation within the Business Community. I'll be more than happy to take a look at this for you and be of some help with your payment concern. Please send me a private message by clicking here (http://go.att.com/6aac1f1d) and be sure to include the following details so I can help:


Name:
Account name:
Address:
Account Details:
Contact Number:
Email:



Thank you,

Lisa

Social Media Manager 


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