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Transfer of Billing Responsibility from a Business to a Business

Contributor

Transfer of Billing Responsibility from a Business to a Business

Our Company has recently been acquired and the new company is taking over the billing responsibility. Everywhere on the web portal mentions the transfer of service agreement however there is no active link for it...then the customer service representatives state you have to complete it online however there is no place to complete it. How can i complete this transfer?  

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Message 1 of 6
Administrator

Re: Transfer of Billing Responsibility from a Business to a Business

Hello @Casting4321,

 

Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://soc.att.com/2Paxb2Q

And include the following details:                                                                                           

  • Full Name:
  • Business Name on Account:
  • Phone number associated with the account:
  • Preferred Contact #:
  • Email address:
  • What type of service (Uverse, DSL, Landline, Wireless):

 

Thank you,

Nancy

AT&T Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 6
Contributor

Re: Transfer of Billing Responsibility from a Business to a Business

I am having a problem trying to transfer the ownership on some business accounts. Can someone please help me. I have sent a month working this calling in sending emails and no responses. Thank you!

Message 3 of 6
Administrator

Re: Transfer of Billing Responsibility from a Business to a Business

Hello @rNetworks,

 

Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://soc.att.com/2TNLb4Z

And include the following details:                                                                                      

  • Full Name:
  • Business Name on Account:
  • Wireless #:
  • Email address:

 

Thank you,

Nancy

AT&T Social Media Manager

 

 

 
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 6
Contributor

Re: Transfer of Billing Responsibility from a Business to a Business

I need help on internet accounts not wireless do you have a person I can contact?
Message 5 of 6
Administrator

Re: Transfer of Billing Responsibility from a Business to a Business

Hello @rNetworks,

 

Yes we have a team that can assist.

Please send me a private message by clicking here: https://soc.att.com/2TNLb4Z  and include the following details:                                                                                      

 

 

Full Name:

 

Business Name on Account:

 

Account Details for the Internet:

 

Wireless Contact #:

 

Email address:

 

 

Thank you,

Lisa

Social Media Manager

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 6
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