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noremac07's profile

Contributor

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1 Message

Wednesday, August 31st, 2016 8:27 PM

Possible fake collection call

I received a call from (855)459-1112 claiming to be a collection agency for my phone bill. My previous bill was payed, and he was using outdated information including my father's name who my plan used to be under and my old address which is not associated with my phone plan for over a year.

I did not give him any financial information, I am simply forwarding this to make you aware of a possible scam.

Community Support

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3.1K Messages

8 years ago

Hello @noremac07,

 

Thank you for your recent posting.  We appreciate your participation within the Business Community.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576

And include the following details:    

                                                              

  • Full Name/Business Name on Account:
  • Wireless # (if applicable):
  • Preferred Contact #:
  • Preferred time to be contacted (including time zone)
  • Email address:
  • What type of service (Uverse, DSL, Landline, Wireless):
  • Description of Issue:

 

Thank you,

Nancy A.

AT&T Social Media Manager

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