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New owner of business, no access to account!


New owner of business, no access to account!



We have tried on numerous occasions to get access to our account but without the pin we have had no joy.

Our internet has pretty much stopped working. Our phone is also at & t and this works fine!


This is the message we get each time we try access a webpage....




any help appreciated.

Message 1 of 2

Re: New owner of business, no access to account!

Hello @Alhambra-l-H,


Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with accessing your account. I'll be more than happy to take a look at this for you so we can get things back on track. Please send me a private message by clicking here (https://soc.att.com/33VpiFV) and be sure to include the following details so I can help:


Business Name:

Account Details:

Contact Name:

Contact Number:

Email Address:



Thank you,


Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
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