Need help to cancel autopay

Hello @Pilothyder,

Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://soc.att.com/2Xriew3

And include the following details:
Your full Name:

Business Name on Account:

Number on your account:
Preferred Contact #:
Email address:

Thank you,

Laura G.
Social Media Manager

Hi Laura
Thanks for your reply dear
My name is {Edited}
{Edited}
{Edited}

Moderator: Your post has been edited due to personal information.  Please follow all guidelines when participating in the Business Community.  The Community Guidelines can be found HERE https://www.att.com/legal/terms.forumguidelines.html

Hello @Pilothyder,

Please send us your information via private message. We will also need your full account number or the wireless number that was on the business account.

Please click here:

https://soc.att.com/2JfEB3I to private message us.

Thank you,

Laura G.

Business Social Media Manager

Please send us a phone number of the lines you did have.

***** That was the number

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]

Thank you for that information. May I have your name and the pass code on the account? For your privacy, please send the information via private message as this is a public forum.

There is a pass code on the account for verification. I will need the name on the account and verification of the pass code to ensure we are working on the correct account. We can escalate your concerns once we have verified the account.