AT&T Business Forums

How to get rid of lines on my premier account

I have 3 unused lines on my premier account that I am paying for and would like to remove them from my account, but cannot find a way online. Does anyone know how to remove them?

Responses

ATTBusinessForums

Administrator

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26.2K Messages

5 years ago

Hello YMTAllc,

Thank you for your post and participation within the Business Community. I'll be happy to assist you. Let me know if you have any other questions and how this works for you.

Cancel service for a wireless number

From the Premier Online Care taskbar I want to list, administrators choose Cancel/resume. Enter the wireless number and select Go.
- For administrators without the taskbar, the link is under Account Management in the secondary navigation.
Select a Reason for canceling from the list.
Select Today or the Last day of the current billing cycle as your Cancellation Date.
Select Continue. Confirm the changes and then select Submit.
The customer receives an email confirming the cancellation and also the deadline to resume service, if needed.

Heads up: Service on a canceled line can be resumed anytime within 59 days.

Thank you,
Kathy V.
Social Media Manager

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