Help me to unblock a certain Ips

Hello @eduardo82

Thank you for reaching out on our Business Community.  I will be more than happy to get my Tech Team take a look.  Please private message me by clicking here the following information, so I can further assist you.

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Thank you.

Chris

Social Media Manager

other question 

how can I have his information?

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Hello @clemontin,

Thank you for your recent posting.  We appreciate your participation within the Business Community.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576

And include the following details:           

• Full Name:
• Ip address:
• Preferred Contact #:
• Email address:
• Description of Issue:

Thank you,

Nancy A.

AT&T Social Media Manager