Contributor
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At&t Trade-in program promo card that keeps being rejected
I have talked to AT&T and MetaBank the card issuer about the promo card I was given not being accepted. I tried to buy a phone on-line at AT&T and it was rejected at least 5 times. AT&T told me to contact MetaBank which I did at least three times and MetaBank said there was nothing wrong with the card. MetaBank redirected me back to AT&T which was no help at all. MetaBank will not issue a new card because they say nothing is wrong with the original card. It seems no one will take responsibility.
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ATTBusinessForums
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26.2K Messages
6 years ago
Hello @zoom29,
Thank you for your recent posting. We appreciate your participation within the Business Community. I would be happy to help. In order for me to research your issue, I will need to verify some information. Please send me a private message by clicking here: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732
And include the following details:
Thank you,
Nancy
AT&T Social Media Manager
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