Order status Action Required

Hello @tecopeland,

Thank you for your recent posting. We appreciate your participation within the Business Community. We apologize for any order issues. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732

And include the following details:
Your full Name:

Business Name on Account:

Business address:

Number on your account:
Preferred Contact #:
Email address:
What type of service (Uverse, DSL, Landline, Wireless):

Thank you,

Laura G.
Social Media Manager

I am having that exact problem, after they helped me with the order yesterday because they had to cancel the first one due to issues!!