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Order status Action Required


Order status Action Required

 I have an order that now says action required and I'm trying to figure out what exactly that means. 

Message 1 of 3

Re: Order status Action Required

Hello @tecopeland,

Thank you for your recent posting. We appreciate your participation within the Business Community. We apologize for any order issues. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732

And include the following details:
Your full Name:

Business Name on Account:

Business address:

Number on your account:
Preferred Contact #:
Email address:
What type of service (Uverse, DSL, Landline, Wireless):

Thank you,

Laura G.
Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3

Re: Order status Action Required

I am having that exact problem, after they helped me with the order yesterday because they had to cancel the first one due to issues!!

Message 3 of 3
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