Contributor
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1 Message
Order Status: Action Required
Hi, I am a new AT&T customer. I just ordered a new phone the other day. I decided to check the order status of my phone today. I went and checked my order status, and it said Action Required. Can somebody please tell me what im supposed to do? Thank you.
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Alexis
Employee
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513 Messages
10 years ago
Hello charlesriddle,
We would be happy to help with looking into your order. We have sent you an email requesting more information so that I can take a closer look for you.
Talk to you soon,
Alexis
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sherman1971
Contributor
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1 Message
6 years ago
i am in the same boat. order status says action required. i called the number was on the phonefor 35 minutes and they couldnt tell me anything. i got disconnected.i called again and they gaveme a different number and cant get a reason. tried chat and they cant tell me. why cant anyone tell me why
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Tedbonner69f
Contributor
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1 Message
6 years ago
I’ve got the same notice and I’m in North Carolina out in the mountains and can’t complete a phone call,took forever to get this to work, 22-338253433727021 is my order number .Ted Bonner is my name.i need this equipment for some work I’m doing here because everything I had was misplaced w my luggage,good excuse to upgrade everything at the same time for my new business venture
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ATTBusinessForums
Administrator
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26.2K Messages
6 years ago
Hello @Tedbonner69f
Thank you for reaching out on our Business Community. I will be happy to get you some help and have someone look into this. Please private message me by clicking here the following information, so I can further assist you.
Contact Number:
Contact Email:
Personal/Business:
Thank you.
Chris
Social Media Manager
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TavarisNJones
Contributor
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1 Message
6 years ago
Hi I place an order Saturday 16, 2018 now say ACTION NEEDED I spoke with someone in the chat and they said it was taken care of. Went to recheck status says same thing. I need help with this being that I have already paid money out of pocket for this service.
T. Jones
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