Order Status Action Required

Hi Jpavao,

I'll be happy to take a look at your order and get things straightened out. I've sent you an email to gather more details so that I can research this for you. Looking forward to hearing from you.

Alexis

Im having the same problem im a new customer and placed an order for 3 new lines and my order status says "action required"

Hi Fitz_nairne,

I apologize for the issues with your order. I would be happy to help. I have sent you an email requesting more information. Please respond with the requested information so I can further assist.

Thank you

I have placed an order 4 times for 3 lines.  Always cancelled, no action taken, no requests to port our numbers away from VOIP service.  WHat gives?

Hello @alshlds,

Thank you for your recent posting.  We appreciate your participation within the Business Community.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576

And include the following details:   

• Full Name/Business Name on Account:
• Wireless # (if applicable):
• Preferred Contact #:
• Preferred time to be contacted (including time zone)
• Email address:
• What type of service (Uverse, DSL, Landline, Wireless):
• Description of Issue:

Thank you,

Nancy A.

AT&T Social Media Manager

Im having the same problem im a new customer and placed an order for 4 new lines and my order status says "action required" 

Hello @AnthonyW

Thank you for reaching out on our Business Community.  I will be happy to get you some help and have someone look into this.  Please private message me by clicking here the following information, so I can further assist you.

Contact Name:

Contact Number:

Contact Email:

Wireless# to the Account:

Thank you.

Chris

Social Media Manager

I also I also have the same problem my order says action required ?