Contributor
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1 Message
Why doesn't my answering machine work now?
WHy doesn't my answering machine record messages now?
Contributor
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1 Message
WHy doesn't my answering machine record messages now?
Accepted Solution
Official Solution
Anonymous
New Member
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25.7K Messages
11 years ago
Probably because voice mail is answering before your ans machine. Here's how to turn it off:
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SadathCS
Employee
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581 Messages
11 years ago
Hello mad1963, usually the U-verse phone installation defaults to having voicemail enabled. By default settings it will allow a call to ring 4 times then sends your call to be answered by the Voicemail Service. If your answering machine is set to answer after a higher number of rings then the Voicemail Service is beating your answering machine to answering the call as beebeesa suggested. I have sent you a private message to assist you further if you have not been able to disable your Voicemail with the instructions beebeesa provided.
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1Bignana
Contributor
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2 Messages
5 years ago
Thank you!!!! It works now!
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LFVet
New Member
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2 Messages
4 years ago
My Veterinary Clinic uses the ATT Avaya phone system. I had to purchase a new phone. After I installed it, my 1740 ATT Digital Answering system Is t working properly. It will pick up phone calls on the second ring but it won’t play the outgoing message and retrieve new messages.
Can you help me?
LFVet
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Bndgalli
New Member
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1 Message
4 years ago
When I am on my home phone and some one calls the message does not show on my answering machine but goes to att and Ihave to pick it up manually. How do I get the messages to go to my answering machine
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spoom2
Expert
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19.3K Messages
4 years ago
Did you read the existing 7 year old topic you've posted in. The answer is there.
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romymouse
1 Message
5 months ago
The topic is old and customer service at AT&T gives out conflicting information. Example: two customer service reps told me this week that the voicemail system is set to 3 and that I need to ask them to set the number higher (up to 8); another customer service rep said the default number is 5 which matches the information on this website; The manual for the CL82307 says to set my machine to answer call at least two rings earlier than the voicemail is set to answer. So I would have to answer the phone quickly or the call goes to voicemail--too quickly for older folks who don't move so fast anymore. How can I get the voicemail system to slow down? Thank you for your patience and understanding.
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spoom2
Expert
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19.3K Messages
5 months ago
This is a 10 year old topic, how about opening a new one with details of your issue. Will someone close this topic please?
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