02-18-2014 10:24 AM
I have 2 lines VOIP ported over from Charter. Initially Charter would not release the numbers because of an issue over AT&T using my 5 digit zipcode and Charter using my 5 digit + 4 zipcode. Anyways I was given 2 temporary numbers. Port went through finally. I setup my voicemail line 1 from the phone. I cannot access my voicemail from online. It only shows my fax number. I have been chatting with online tech support for the last week. They keep escalating the problem then they say its fixed and its not and they keep letting me go. Initially I saw my temporary numbers and once they clicked off it's been a nightmare. Other then this I am loving Uverse TV and Internet. I decided to call ATT so Im on the phone right now trying to fix this.
Also I can send faxes I just haven't been able to receive a fax cause of a NOISE ERROR
Your help and guidance appreciated. Thanks
Solved by: Go to Solution.
02-18-2014 10:45 AM
02-18-2014 10:56 AM
02-18-2014 11:04 AM
02-18-2014 11:14 AM
- edited 02-18-2014 12:10 PM by Phil-101
Well after 1 week of numerous contacts and several hours chatting with online tech support and 1 hour and 25 minutes on the phone right now I have a ticket number 1**** to hopefully have this issue resolved in 24-48 hours. I am very dissappointed in the tech support I have received. I should have come to the forums here first.
[edited for privacy]
02-18-2014 11:35 AM
02-19-2014 2:55 AM
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