01-17-2014 6:57 AM
I just purchaed a 3COM 3502 IP phone with power plug I plugged it into my Cisco 3801HGV gateway on an empty ethernet port but the phone keeps saying "waiting on DHCP server" but I don't know what settings to put into the manual ip address or download server in the phoe n since it won't do it automatically. Hope someone can help.
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01-17-2014 7:23 AM - edited 01-17-2014 7:25 AM
First of all what are you attempting to do with the phone? You do realize that the phone you purchased needs to connect back to a 3Com business phone system/voice server, correct?
So with that said, you would need to speak to your company IT person or a rep from the vendor that supplied the communication server to your company and get the correct information needed to set the phone up so you can make it work.
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01-17-2014 7:48 AM
01-17-2014 8:06 AM
I did not know that thanks well that answered my question.
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