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voice mail box full but no messages

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voice mail box full but no messages

My voicemailbox on my Panasonic home phone shows voicemail full.

 

I have used my phone to access the Uverse mailbox, and it says I have no messages.

I went online and checked my Uverse voice mailbox, and it displays no messages.

 

How do I empty the "full" voicemail box?

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Message 1 of 15
Anonymous
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Solution
Accepted by topic author
Accepted by McCalls
‎09-30-2015 1:39 AM

Re: voice mail box full but no messages

Sounds like your Panasonic phone answering machine is answering before U-voice voice mail.

 

Check and delete the messages on your answering machine.  Post up the model number of your phone and I can take a look at the user guide if you don't know how to do it.

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Message 2 of 15
Expert

Re: voice mail box full but no messages

As BeeBee says it sounds like it is on the phone - Mine says press erase two times while the phone is not in use.

 

Most people use either the U-verse box or the phone. You cannot use both because one answers before the other or is turned off.

 

Well, ther is a way to use both - set the phone to answer on less rings than u-verse & u-verse will answer only if you are talking on the phone.

 

If you want to use u-verse, you can program the phone to dial for messages on one button press & you can set u-verse to not require complex login from your home phone - Just barge in to the message list.

Message 3 of 15
Tutor

Re: voice mail box full but no messages

BINGO! thanks --it was the phone answering machine. Never intentionally have turned it on, and it is in an under-used room, so it never occured to me that it could be on. Thank you!

Message 4 of 15
Tutor

Re: voice mail box full but no messages

Imagine my surprise when I found the little red light was on. Thanks for solving the mystery.

Message 5 of 15
Contributor

Re: voice mail box full but no messages

When I receive a call messages can't be left because the recorder says mail box is full, but when I try to erase messages the recording says you have no messages.

Message 6 of 15
Contributor

Re: voice mail box full but no messages

I call my home phone and get the same message, then I call my cell phone and get the same on it to. No one can leave messages on either phone.

Message 7 of 15
Expert

Re: voice mail box full but no messages

Sounds like they both need to be activated. Dial the access code from the phone (*98 is one) or call a tech.

Message 8 of 15
Contributor

Re: voice mail box full but no messages

I discovered that even thou the voicemail came to my phone, my mailbox in the cloud still had a copy of some of the messages.  I called my cell number from my cell, entered my password and press 1 to listen to my voicemails and save voicemails.  I then deleted them and now my phone no longer reports your mailbox is 100 full.

Message 9 of 15
Contributor

Re: voice mail box full but no messages

I discovered that even thou the voicemail came to my phone, my mailbox in the cloud still had a copy of some of the messages.  I called my cell number from my cell, entered my password and press 1 to listen to my voicemails and save voicemails.  I then deleted them and now my phone no longer reports your mailbox is 100 full.

Message 10 of 15
Contributor

Re: voice mail box full but no messages

I have AT&T home phones with answering machine in handset says mailbox is full when friends call but the phone says no messages?


Message 11 of 15
Administrator

Re: Re: voice mail box full but no messages

Hello SgrBear


If you have our digital telephone service, a likely scenario is that the U-verse Voice mailbox is picking up the calls prior to your own personal answering machine and storing it there. Please click on Access Voicemail which will provide you with information on checking the U-verse mailbox.


-Thor, AT&T Community Specialist


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Message 12 of 15
Contributor

Re: Re: voice mail box full but no messages

I keep getting a message when my family calls that my voicemail is full.  How do I clear it?  I have a VTECH landline phone. Not a wireless

 

Message 13 of 15
Contributor

Re: Re: voice mail box full but no messages

model D3588    I had deleted all from the console main phone but when I call my landline number  then it tells me the voice box is full and can't leave any more message.

 

Help.

Message 14 of 15
ACE - Master

Re: Re: voice mail box full but no messages

Which of the posted fixes have you tried in this three and a half year old topic?  There's several suggestions. 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 15
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