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turning off call forwarding

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turning off call forwarding

How do I turn off my call forwarding from my house phone to my cell phone I can turn it on but not off
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Message 1 of 8
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Accepted by ACE - Expert (ACE - Expert)
Accepted by skeeterintexas
‎07-06-2016 12:14 PM

Re: turning off call forwarding

@strudle - *73

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Message 2 of 8
Tutor

Re: turning off call forwarding

In order to turn OFF call FWD, you must enter *73#  from your home phone.  I don't think you can cancel CALL FWD from any other phone, including the phone to which you originally forwarded the call.

Message 3 of 8
Contributor

Re: turning off call forwarding

 I have dialed *73# and gotten a verbal message that says "Call forwarding variable is not active" - HOWEVER, calls still tend to go to my spouse's cell phone where it was set up.  This frustrates my children and friends immensly.  Is there someone at ATT that I can speak with?

Message 4 of 8
Contributor

Re: turning off call forwarding

EddRic, did you ever get this solved? I’m in exactly the same boat. 

Message 5 of 8
ACE - Master
Solution
Accepted by Moderator (Moderator)
Accepted by Taylarie
‎08-28-2018 7:44 AM

Re: turning off call forwarding

On the right side of this page are links to the features and codes for the different services.  Select what you have and turn off all call forwarding if you have a service that has more than one choice for forwarding.  One size doesn't fit all. 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 6 of 8
Contributor

Re: turning off call forwarding

We have a business phone with 4 lines and our back 3 lines are forwarded to a random number that WE NEVER forwarded them to.  I have had ATT technicians out of numerous occassions and they say that the problem is fixed but it is not.  It is frustrating when our patients call and get a random message that says the number is no longer in service.  I am constantly picking up the 3 lines and dialing 73# and it will randomly go on and off throughout the day.  WHY?  I need this fixed  I am tired of calling ATT and waiting for multiple hours only to be told the same thing and it is NEVER fixed.  I think ATT has crossed our wires somewhere. 

 

Message 7 of 8
ACE - Master

Re: turning off call forwarding

A "This number is no longer in service" message has nothing to do with forwarding.   Are you talking two different problems?  I'd also start a new topic if I were you. 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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