07-01-2017 5:49 AM
In order to turn OFF call FWD, you must enter *73# from your home phone. I don't think you can cancel CALL FWD from any other phone, including the phone to which you originally forwarded the call.
05-18-2018 8:15 AM
I have dialed *73# and gotten a verbal message that says "Call forwarding variable is not active" - HOWEVER, calls still tend to go to my spouse's cell phone where it was set up. This frustrates my children and friends immensly. Is there someone at ATT that I can speak with?
08-28-2018 7:12 AM
On the right side of this page are links to the features and codes for the different services. Select what you have and turn off all call forwarding if you have a service that has more than one choice for forwarding. One size doesn't fit all.
12-13-2018 1:27 PM
We have a business phone with 4 lines and our back 3 lines are forwarded to a random number that WE NEVER forwarded them to. I have had ATT technicians out of numerous occassions and they say that the problem is fixed but it is not. It is frustrating when our patients call and get a random message that says the number is no longer in service. I am constantly picking up the 3 lines and dialing 73# and it will randomly go on and off throughout the day. WHY? I need this fixed I am tired of calling ATT and waiting for multiple hours only to be told the same thing and it is NEVER fixed. I think ATT has crossed our wires somewhere.
12-13-2018 3:10 PM
A "This number is no longer in service" message has nothing to do with forwarding. Are you talking two different problems? I'd also start a new topic if I were you.
- edited 06-21-2019 9:12 PM
How do you start a new topic? We have AT & T voiceover IP for voice and internet. I have literally tried everything...
06-21-2019 9:16 PM
To your right you'll see an ask button, or on the main page, top right is a button for ask question. Clarify your AT&T VoIP, statement if you're talking U-verse state it as U-verse. If some other VoIP service explain what it is in greater detail. Different services are done differently, they're not all the same.
06-21-2019 9:22 PM
I'm not exactly sure what other info is needed. I will include info that's on my bill.
AT & T IP flexible reach, business in a box, fiber broadband, ABN FBB Express..does this help?
- edited 06-22-2019 10:01 AM
Not for me. Maybe someone else. Time to call customer service in my opinion.
06-22-2019 10:10 AM
Only thing I've found in searching "AT&T flexible reach" is a business plan that uses SIP trunking (true VoIP) found here. If this is what you're referring to it has nothing to do with home phone service. If your phone plugs into an Ethernet port on a switch, modem or router that is what you have. If you're using a standard telephone with a standard phone base cord than it is not.