06-02-2014 12:19 PM
I am using Voice for phone - my question is - if I am on a call - and I get the beep that another call is incoming - is there anyway to have it go directly to my answer machine, so that I don't have to get off of the call I am on. Tried to locate a setup for this but I might be missing something.
Thanks for any help!!!!
06-02-2014 12:28 PM
06-02-2014 2:05 PM
OK...here's how it works.....
Your answering machine ONLY answers if the phone is actually ringing.
If you are on said phone and you get another call, then your Voice Mail picks up (if you have set it up). As aviewer stated, your machine can't pick up if it doesn't hear the ring.
When you hang up, IF someone left a message on your VM, you'll hear a broken dial tone to indicate that you have a message. Then you press *98 and it will retrieve the message. Follow other prompts to save/erase/etc.
So, to recap: Answering machine ONLY if the phone is ringing. Voice Mail when you are on the other line and don't answer it.
If you have Uverse TV, a notice will appear on your TV screen stating "New Voicemail".
06-05-2014 10:58 AM
06-05-2014 11:08 AM
Thanks for the replies - is there any way that the phone can give a busy signal - as I don't use voice mail!!!!
You will have to CANCEL your call waiting to get a busy signal.
06-05-2014 11:14 AM
06-05-2014 1:40 PM
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