domestic net ??

Mentor

domestic net ??

what is this Domestic Net?   I am showing on the Home Phone that I have used 5 of 14 of the Domestic Net..  ?   I don't understand what this is.. It sounds like when I make 14 calls, I'm charged for every call after that...  

    Please explain what this is

 

 thanks

Barbara

Message 1 of 6 (530 Views)
ACE - Master

Re: domestic net ??

Is this showing on your Uverse (Uvoice) bill?  Do you have Uvoice Unlimited, Uvoice 200 or Uvoice International?

 

I've never heard of it before either and have never seen it on my bill but then again, I have Uvoice Unlimited.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6 (526 Views)
Employee

Re: domestic net ??

It sounds as if have some type of limited plan....
I believe California has a very basic package that charges per minute after limits met.

The U200 plan includes FREE minutes to other UVERSE VOIP numbers, non Uverse numbers are part of minute plan, when exceeded pay per minute, same with international plans.

http://www.att.com/esupport/article.jsp?sid=KB401080&cv=814#fbid=Zpvi0QcK0nk

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 6 (515 Views)
Explorer

Re: domestic net ??

It does sound like you have a limited plan. I don't know what the 5 of 14 is but I found this regarding the domestic net/off-net:

 

On Net calls are calls placed from your AT&T U-verse home phone to another AT&T U-verse Voice customer. These calls do not count against allotted minutes under a defined minutes-per-month plan. In essence, these calls are "free". On Netcalls are not currently made available for viewing on monthly bills.

 

Off Net calls are any other calls placed to another digital voice service, to a traditional landline, or to a wireless phone, and do count against allotted minutes under a defined minutes-per-month plan.

 

Domestic Off-net calls do not begin calculating towards package block of time minutes or billing for overages until there is a confirmed connection between parties. These connections include pick up by answering machine, pick up by voicemail and pick up by terminating party. If the customer hangs up as the connection is made they will be billed for a one minute calls as all minutes are rounded up. International dialing is treated the same way.

 

 

Message 4 of 6 (505 Views)
Mentor

Re: domestic net ??

Thanks for reply...  I think they put me on Uvoice 200   .. trying to find information and how to change... I use the phone a lot sometimes and sure don't want to pay for calls...I used to have unlimited in Texas calls...til switching to u-verse.    my U-Verse tv is 200 .. guess they just automatically put me on the u-voice 200...  

 

Barbara

Message 5 of 6 (443 Views)
Highlighted
Employee

Re: domestic net ??

The unlimited VOIP plan is $10 more per month.
Just call 1-800-288-2020 request upgrade. OR CANCEL to be transferred to RETENTIONS.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 6 (428 Views)
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