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Voicemail

I see that I can access voicemails associated with my landline via the myATT page. By any chance can I set up a text notification to my AT&T wireless number? Thanks

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Accepted by ATTKevin
‎12-28-2018 9:08 AM

Re: Voicemail

Hi There @DMMisner

 

Thank you very much for posting. Now in looking at your question, we need to know if you have AT&T Digital Voice(U-verse or Regular Landline service)?

 

Now if it AT&T Digital Voice, its not exactly a text notification process, but more then a email notification.

 

You can follow the instructions that are listed below:

  1.  Log-in to the Customer Access Portal and use the primary ID and password.
  2. Click Home Phone > Check Voicemail > Voicemail Settings.
  3. On the Voicemail Settings tab, under Voicemail Mailbox Preferences, expand the Message Forwarding section.
  4. Verify Message Forward is set to ON.
  5. Select the Actions drop-down > Forward incoming messages and keep original.
  6. Enter the forwarding email address (only one email address may be entered in the email Address field).
  7. Select the Include message management links in forwarded message checkbox.
    • Message management links enable customers to perform actions such as deleting messages or marking them read, empowering them to be more efficient in managing their messages. To fully utilize all message management links in their forwarded email, select Forward incoming messages and keep original
    • Upon receipt of the first forwarded message with management links, select a message management link. They are asked to authenticate with a pre-populated 10-digit TN and the PIN used to log into the AT&T Voicemail mailbox from the phone. 
  8. Click Save.
  9. Verify Message Transcription is ON
    • If not, expand the Message Transcription section and select ON > Save.

Please let us know if this is what you are needing.

 

Matthew, AT&T Community Specialist

 

 


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Message 2 of 4
Contributor

Re: Voicemail

Thank you, Matthew. This was very helpful. 
Message 3 of 4
Administrator

Re: Voicemail

Merry Christmas @DMMisner

 

We are so glad that this helped.  If you need anything else in the future, please do not hesitate to contact us again. Also for more self-support, you can check out this link: AT&T ESupport, and for basic troubleshooting, please check out: AT&T Troubleshoot & Resolve Tool for all your AT&T U-verse, DirecTV and Wireless needs.

 

Thank you for using the AT&T Community and Forums Support,

 

Matthew, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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