U voice long distance

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U voice long distance

It's been a while since I've had to post anything here since I haven't had any issues. Still don't. But need to clarify a question that I asked at&t support. I recently switched to Uvoice and the pamphlet says that I need to dial 1 then the 10 digit number to call long distance in the U.S. Support first said that I needed to but then changed their response and said that I didn't. I have been dialing only the 10 digits and the call goes thru. But I want to make sure that I don't get billed for not putting 1 first. I'm not sure that it matters but just want to make sure.Thank you in advance.

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Accepted by ATTKenneth (Employee)
‎09-30-2015 1:39 AM

Re: U voice long distance

You can either dial the "1" preceding the number or not.  It makes no different in billing or whether or not the call goes through.  The only advantage to preceding the number with the "1" is that there is no delay before the number is dialed.

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