2. From the main page the voicemail settings can be accessed two ways:
A. Click the Voice Mail tab under the Quick Settings located on the left-navigation side of the page.
B. Click Voicemail Settings, tab on the bar under the Voice Messages - Inbox.
3. Check the status of the Voice Mail feature by reviewing the displayed On or Off located in the first tab under the General Preferences section of Voice Mail Settings. For details of the feature, click on the tab to expand.
4. Change the Voice Mail status from On to Off or Off to On by selecting the radio button next to the desired selection. When you change the status from On to Off or Off to On, the feature will be saved, the division will be collapsed and the updated status is shown on the tab under General Preferences.
If you choose to turn off the following call forwarding features, you will not receive voicemails in your mailbox until the features have been turned back on.
Sadly, this does not work for me. When I go to the Online Account Management web site I am automatically re-directed to the GoPhone login, and that web site only allows me to add more money for more minutes. It does not let me manage my account.
One thing to try is to login with your U-verse e-mail ID. I have landline services, and U-verse, and at one point, I had the same issue where when I logged in, it was just pulling up my U-verse account. After correcting a few issues with my access ID on my end, I was finally able to get it resolved, but in the mean time, I was just using my separate login to get into my account. Hopefully, this helps you out also. Let us know how it goes!
If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.