I have received instructions to sign on to ATT. open my account and go to phone features. I can get that far, but when I click on Locate me, there is an alert at top left saying this user does not have access to voice service. So I am unable to enter the phone number NOMOROBO provided to block robotic marketing calls.
The error message "This user does not have access to voice service" appears because the system failed to record your agreement to the AT&T Phone terms of service. This error can be cleared by doing the following:
I tried my access code, my billing account number with valid password and codes. The Make sure this is me page will not let me past the CAPTCHA, advising the code is not correct. Thank you for your assistance.