Buzzie's profile

Contributor

 • 

4 Messages

Friday, August 2nd, 2019 4:31 PM

Receiving faxes

Hello everyone,

 

I have U-verse digital phone service and have a dedicated line for faxing. I use the same phone line to fax and phone service. I am able to send faxes however,  I can't receive any. As I was setting the HP printer with faxing capabilities, the setup mentioned that If I have voice mail service, in order to receive faxes I have to have a distinctive ring tone. Has anyone encountered this situation? How do I go about fixing this issue? Thanks for any help you can provide.

Expert

 • 

19.2K Messages

5 years ago

distinctive ringing would probably be the best fix.  Or since you have U-verse you could turn the voicemail off and use an answering machine instead.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.