04-13-2013 8:10 PM
U-verse was installed today. Now the only phone that works is the one attached to the U-verse modem. The person on the phone tried to tell me it was my inside wiring, which oddly was fine until the U-verse was hooked up today. Anyone know a solution for this, or should I have the DSL hooked up again?
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04-14-2013 5:20 AM
04-14-2013 5:24 AM
See if this might help.
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04-14-2013 10:11 AM
Thank you both for your input. I've never messed with phone wiring, and I don't really feel comfortable doing it. As far as the second suggestion, I got no Y-splitter with my kit.
I'm very disappointed in AT&T. There was supposed to be a technician here to install this. Instead, I get a box dropped off by UPS and when no one showed to install, I called and found I was supposed to do it myself. And when I was persuaded to get this "upgrade" there was no hint that most of the phones in my house would cease to work.
There is supposed to be someone coming out in the next few days. I'm hoping they can solve the problem. Otherwise, I'll call the cable company--they can't be worse than this.
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