10-24-2018 1:42 PM
I asked for AT&T UNLIMITED NATIONWIDE℠ CALLING ONE over a month ago and as of my second bill since then there has been no change. I need an other way to get this done. It's not available on my account controls.
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10-24-2018 2:30 PM
Yes, the plan I mentioned is listed there,,,,,,,,,,,,,,,,,but how do I request a change if the phone assist won't do it?
10-24-2018 3:10 PM
The link gives you an 800 number and an online sign up. I can't find any reference to "Phone Assist" with a forum search or an online search. So if the information contained in the link for getting the service isn't what you're looking for maybe someone else knows what it is.
10-25-2018 5:22 PM
We understand you want to change your home phone service plan.
You will need to call in by phone to make those changes here is a page that has that information.
Let us know if that helped you.
Charles, AT&T Community Specialist
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