Scholar
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189 Messages
No dial tone
Hi,
My phone had no dial tone this morning which I discovered when my alarm trouble signal was beeping at me, I had full internet and TV, when I dialed my number from my cell phone it went straight to voicemail.
Before I left for work I restarted the RG and the phone got dial tone. I got the alarm trouble sound the other day and didn't research it but I assume whatever the cuase is its the same.
I was downloading a tool from the website but it required a reboto and I needed to go to work
What steps should I take next?
Thanks
A-
Accepted Solution
Official Solution
AlanF_1
Scholar
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189 Messages
12 years ago
Rebooting the RG seems to have fixed it, I had dial tone when I went home for lunch
Thanks
A-
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texasguy37
Expert
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14.5K Messages
12 years ago
There has been a nationwide outage with U-verse voice this morning. My service has been restored. I don't know if everyone's service has been restored.
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ATTAlexCM
Former Community Manager
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1.8K Messages
12 years ago
Welcome A- and thank you for posting. I'm sorry to hear about the trouble. If you've already restarted the Gateway and the trouble continues, please send me a Private Message. We'll get you in touch with the group that can look into it.
Regards,
Alex
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jfw
Professor
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1.9K Messages
12 years ago
Noticed that too, when I got up this morning the Phone1 light on the RG was out and no dial tone, rebooted the RG and everything seems back to normal.
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