- edited 07-10-2017 9:07 AM
AT&T Traditional Landline Home Phone Support
Having trouble with your Home Phone features and settings? Need help with Voicemail setup? Want to know how to stop harassing calls? Need help with a traditional Landline Home Phone vs. a Digital Home Phone? We can help with that!
Troubleshoot & Report Landline Trouble – Learn how to troubleshoot and report landline home phone issues and check status of an appointment.
How to setup your voicemail box and greeting - Learn how to - Learn how to setup you land line voicemail, how to view online and how to get the voicemail app.
AT&T Remote Call Forwarding Legacy Landline – Learn how to use AT&T Remote Call Forwarding – Legacy Landline.
Anonymous Call Rejection (*77) Traditional Landline – Learn how to and features of Anonymous call rejection.
AT&T Home Phone: How to Use Call Block and Screening – Call Block/Call Screening is a feature that allows you to block phone numbers within your local calling area for your traditional home phone service.
Traditional Landline Star Codes and Calling Features – Learn what star codes you can use and when to use them.
How to stop unwanted or harassing calls – Learn how you can help stop unwanted and harassing calls.
Need Immediate DSL or Landline Assistance? – Chats agents available to help with any concern you may have including billing concerns, service issues, appointment requests or changes, and account changes.
Have other questions or concerns? Go to att.com or search the forums using the search bar above. Your question may have already been answered!
AT&T Customer Care
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Solved by: Go to Solution.
05-26-2017 8:31 AM
Thanks for visiting the AT&T Traditional Landline Home Phone support page. Be sure to let us know any feedback and thank you for being the best part of our community.
08-03-2017 7:01 PM
Is there any way, dial in, online account, etc. to activate call forwarding remotely?
Ex. You forget to activate call forwarding before leaving home.
01-04-2018 12:36 AM
This was not helpful. I simply want to register to access my home phone account online to pay my bill. I have been trying to accomplish this simple task for 3 days. I have called the 800-288-2020 number listed on my bill but get transferred to help services that tell me they need to transfer me to other help services and this continues for hours until the office closes. I tried the 24/7 chat and after entering the necessary information I am informed that the chat is closed and given the normal business hours for same. What is the meaning of 24/7? Apparently I have misunderstood this. How many wasted hours must I spend trying to get access to my home phone account online because ATT help support cannot help?
A very frustrated customer
01-28-2018 1:43 PM
I am having the same frustrating experience! It appears to me that AT&T has compartmentalized their so called customer service to the point of absolute failure.
I have filed a formal complaint with the FCC as AT&T has failed and obstructed all attempts I’ve made to obtain usual & customare access and management of my account. This all started because when I placed my order for a landline phone, the rep entered my email address incorrectly. The land line is in an area 200 miles from my primary residence - my only options foe verifying my account is to have the verification code sent to the erroneous email address or the landline 200 miles away from me. I have wasted numerous hours talking to CS and Chatting with CS just in an attempt to have them correct my email address that THEY entered incorrectly. Ridiculous! If you are having problems like these - please report them to the FCC!
02-10-2018 2:59 PM
No what I want is a traditional landline phone service. No internet involved. Just my old service it is what I want . Where can I get service.
02-10-2018 4:23 PM
03-05-2018 5:32 AM
DESPERATELY TRYING to get home repair for a landline. Very elderly couple (wife could have second stroke at any moment). Husband has prosthetic leg and is unable to comply with your videos. UNABLE TO CALL OUT, OR RECEIVE INCOMING CALLS. (All bills are paid-up).
04-13-2018 11:42 AM
I am on the do not call registry and look up this phone number that is a local number and found this number has been reported. I need to block this number.
04-25-2018 11:33 AM
Hey there @bongobike!
I replied to your question on your previous post. Please check your Forums Inbox for a private message. Thank you!
Heidi, AT&T Community Specialist
Visit these related resourcesView AT&T Phone Help!