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Manage voicemail features – Digital Home Phone

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Manage voicemail features – Digital Home Phone

 

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Learn how to manage features of Voicemail. Some can be managed from your phone or from your online myAT&T account.  

 

Feature Description How To
Create Multiple Voicemail Boxes Create up to eight additional subaccount voicemail boxes for family members, each with its own PIN, personal Authentication Code, unique greeting, and notification options. Manage online from the Profile tab. 

 

Listen To And Manage Voicemail Listen to and manage your Voicemail messages by phone or online.. Dial *98 from your home phone, dial your home phone number from another phone, or access your voicemail messages online from the Voice Messages tab. Press the * key when you hear your greeting. Enter your PIN. Press 1 and follow the prompts.

 

Use Voicemail Viewer AT&T Voicemail Viewer allows you to review and manage your Voicemail messages on qualifying computers or mobile devices. Go to att.com/vmviewer for more information.

 

Set Number of Rings Sets the number of rings a caller hears before going to voicemail. Manage online from the Voicemail Settings tab.

 

Change Voicemail PIN (from your home Change the personal identification number (PIN) you use to access your voicemail box by the phone. Your new PIN must be 6-10 digits long and should not be your phone or voicemail box number. Dial *98, press 4 to change PIN, then follow the voice prompts.

 

Change Voicemail PIN (from any touchtone phone) Change the personal identification number (PIN) you use to access your voicemail box by the phone. Your new PIN must be 6-10 digits long and should not be your phone or voicemail box number. Dial your home phone number. At the greeting, press *, then enter your PIN and press 4 and follow the voice prompts to change your PIN. If you've forgotten your PIN and enter it incorrectly, the system will prompt you for your Authentication Code. Once you've entered your Authentication Code, follow the voice prompts to reset your PIN and access your voicemail box.

 

Integrate Wireless Voicemail Integrates the voicemail accounts of up to two AT&T wireless phone numbers with your existing voice voicemail account. Manage online from the Voicemail Settings tab.
Message Waiting Indicator on TV Enable or disable a small window to display on your TV screen for 10 seconds when a new voicemail is waiting, when subscribed to both U-verse TV and Phone service. Tune to Channel 9900 on U-verse TV or Manage online from the Voicemail Settings tab.
Turn your Voicemail on and off Controls call forwarding to your voicemail box. Turn on this feature to route all unanswered calls to voicemail. Turn off this feature when you do not wish to receive voicemail messages.

Manage online from the Voicemail Settings tab.

You can also turn on or turn off with the myAT&T app on your smartphone by signing in to your account, tapping My plans & services > Manage phone features & settings > Voicemail PIN and activation, toggling On or Off and tapping Save.

 


Additional resources
Download our voicemail pocket guide (PDF, 599KB) for easy reference.

 

 

-ATTU-verseCare 

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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‎04-11-2017 12:58 PM

Re: Manage voicemail features – Digital Home Phone

See above article for some helpful information for Digital Home Phone voicemail features. Thank you for being part of the conversation here in the community forum.

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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