08-05-2018 8:25 AM
Lately we've been getting a lot of calls from "Telemarketer," "Suspected Spam," and "Unavailable" on our home phone.
We already use the AT&T call blocking feature -- along with rejecting anonymous calls -- but some still get through anyway. The free service NoMoRoBo also helps, sometimes.
It seems to me that a perfect solution would be to have a Whitelist connected to our phone. This would be similar to a Blacklist, except it would contain only the numbers that we want to receive. If you're on the list, you're approved and your call will come through (thumbs up). If you're not on the list, your call is automatically rejected and won't even ring once (thumbs down).
We have a very limited group of family and friends that we want to call us at home, so it wouldn't be hard for us to create such a list. It would permanently exclude all scammers, spammers, and other lowlifes who try to call us every single day. If everybody had a Whitelist, it might even put the pests out of business entirely!
I hope U-verse will consider it.
Solved by: Go to Solution.
08-06-2018 8:44 AM
We appreciate your feedback and will make sure that it is forwarded to the appropriate departments for further review. We are continually striving to improve our services.
Thank you for being a part of the AT&T family!
Lafayette, AT&T Community Specialist
- edited 08-06-2018 9:54 AM
Thank you so much, Lafayette! I really believe that it's an idea whose time has come. Whatever the results, would you please notify me after this discussion has taken place?
08-07-2018 7:07 AM
There's several, just google call blocking devices, than you can read the different reviews and compare them.
08-03-2019 8:09 PM
AT&T offers the call screening option which is a whitelist, but is limited to 20 numbers, and non-whitelisted calls get a message instead of going to voicemail. This service could be hugely improved by increasing the allowed number of numbers in the whitelist, and adding an option to fail-over to voicemail. AT&T, please do this!
08-04-2019 5:42 AM
Thanks, I didn't know that. The solution my wife and I chose was to get rid of our landline completely. We were getting 8-10 calls a day, none of which were from anyone we wanted to actually talk to. It's so much more peaceful in our home now!
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