Tutor
•
2 Messages
Getting Stutter with Voicemail Not Activated
Hi:
I have voicemail turned off for my account.
I verified this with ATT and they even "rebooted" the voicemail service for me and verified there weren't any voicemail messages.
When l use my phone I hear the stutter and then the dial tone. I shouldn't hear the stutter since I don't have voicemail turned on and I don't have messages.
My phone displays the message that I have a new voicemail message.... but I don't.
I clear this on my phone by pressing & holding the # key.
But, as soon an pickup the handset, the message reappears.
Can anyone suggest a fix for this problem?
Thank you.
Accepted Solution
Official Solution
aviewer
Expert
•
10.1K Messages
10 years ago
I would try setting it up. Then turning it off. Just dial *98 abd follow the bouncing ball. Then turn it off.
Here is the link with instructions - https://www.att.com/esupport/article.jsp?sid=KB401929#fbid=lbu3iR6VWW3
0
0
eming
Tutor
•
2 Messages
10 years ago
Thank you so much! Your suggestion fixed my problem!
0
aviewer
Expert
•
10.1K Messages
10 years ago
0