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ESH2019's profile

Contributor

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2 Messages

Wednesday, August 14th, 2019 7:56 PM

Display Screen too dim on the AT&T phone EL52303

How do I adjust the screen settings on this phone?  It's so dim that we can't see the numbers even when it lights up? I don't see a setting for in in the manual or on the phone itself.

Thanks

 

Accepted Solution

Official Solution

Expert

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19.4K Messages

5 years ago

Check out the Clarity brand, they're made for the elderly.  Could also use your favorite search engine to search for display phones for the elderly.

Expert

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19.4K Messages

5 years ago

If there's nothing in the menu for adjusting brightness and I don't see one, there's nothing you can do except replace the handset.  You can try to de and re register, but I doubt that will do it, you can also remove the battery for a couple minutes, which I doubt will help either.  

Contributor

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2 Messages

5 years ago

Thanks for the quick response. We will have to take it back then.  Can you recommend a set of three that has a bright screen or one with adjustable settings.  This phone set is for my 96 year old Mom and she needs the display to be large and bright.

Thank you.

New Member

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1 Message

3 years ago

My screen is too dark to select anything

Community Support

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231.5K Messages

3 years ago

Hello @nanacanyon we'd be glad to guide you with the needed steps for adjusting your screen brightness. 

 

First, we'll need to confirm the make and model of your device so that were able to provide you with device specific instructions on how to complete this process. 

 

We kindly await your response!

 

Lynn, AT&T Community Specialits

New Member

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1 Message

3 years ago

I have the same question.  I have  AT&T El523007 handsets and they are dim.  Is there a way to brighten the screen?

Community Support

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231.5K Messages

3 years ago

Let's see if we can change the brightness on your phone, @annmac38

 

You may want to look and see if there are any brightness settings, like @spoom2 said. If there aren't, you may need to get a different handset, If you'd like help with that, you can call 1-800-288-2020 for further assistance. 

 

If you have any other questions or concerns, feel free to reach out! 

 

Thank you for contacting AT&T Community Forums! 

 

Raiden, AT&T Community Specialist 

New Member

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2 Messages

3 years ago

I'm having the same problem on my portable phone 

SN:SC310492670.   L-EL52203

Expert

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19.4K Messages

3 years ago

Same answers

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