Caller ID shows "Unavailable 1"

ACE - Master

Re: Caller ID shows "Unavailable 1"

[ Edited ]

Check this thread: http://forums.att.com/t5/Features-and-How-To/Blocking-Robo-Calls/td-p/3890995#.UvvKUzeYa9I  I'm not saying it's a cure all, but it might stop most.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 76 of 159 (11,438 Views)
Tutor

Re: Caller ID shows "Unavailable 1"

[ Edited ]

Latest scam is to say they are from HHS...we had 5 calls in 15 minutes!

 

Where's the NSA when you need them?!

Message 77 of 159 (11,407 Views)
ACE - Master

Re: Caller ID shows "Unavailable 1"


BeeBeeSA wrote:

Check this thread: http://forums.att.com/t5/Features-and-How-To/Blocking-Robo-Calls/td-p/3890995#.UvvKUzeYa9I  I'm not saying it's a cure all, but it might stop most.


Confirmed it does not stop "Unavailable 1" as I got a call yesterday.  I am going to report the number to the norobocall website and see if they can help.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 78 of 159 (11,404 Views)
Tutor

Re: Caller ID shows "Unavailable 1"

Might have found a solution: I unblocked 1 on my Panasonic phone and waited for the next call (had 9 yesterday afternoon).  When he called, as expected, I answered "Police Deptarment, what's your emergency?"  He sounded startled and mumbled something about a wrong number.  So far, no more calls...we'll see.

 

If I can keep a straight face, I might try the "I'm officer so-and-so investigating a murder at this residence and I need to know who you are and why you are calling..." gambit  ...  should be fun.

Message 79 of 159 (11,381 Views)
Teacher

Re: Caller ID shows "Unavailable 1"


jfw wrote:

If you have Uverse Voice, you can do the following.

 

Anonymous Call Blocking provides the message, "The number you dialed will not accept your call", to those callers who have their Caller ID information marked as private, restricted, anonymous, unavailable, or blocked. This feature is included with your service at no extra charge.

 

Your phone does not ring and the caller is unable to leave a voice mail message. You can access Anonymous Call Blocking using your online account manager or using your phone. Just press *77# on your phone to activate Anonymous Call Blocking and *87# to turn off.

 

Note: Unsolicited toll free calls can be stopped by registering them with the National Do Not Call Register. This can be done be done online by going to the National Do Not Call Registry at https://www.donotcall.gov/.  It can take up to 31 days for the number to be removed from all calling lists and an entry must be made for each telephone number that you wish to stop.


Not useful. All my family has caller ID blocked. And, this is NOT blocked - the ID is literally "Private" or "Unavailable". We can't use the UVoice blocking becasue there are not 7 or 10 numbers. I'm on the do not call registry. They are not helping. HELP
Message 80 of 159 (11,235 Views)
Teacher

Re: Caller ID shows "Unavailable 1"

Good point. Can we do a "-1 Kudo"? Really: I don't answer the phone - but just telling me to live with it is not a valid customer service response.
Message 81 of 159 (11,240 Views)
Contributor

Re: Caller ID shows "Unavailable 1"

I'm getting tired of these calls too.

 

When we lived in Virginia, our only phone service option was Verizon, and they had a feature called "Do Not Disturb", which allowed you to have 10 preset numbers that would automatically ring through, but you could give a 4-digit code to anyone else and those would ring through also.  To anyone who didn't have the code, a recorded message would tell them we weren't taking calls.  

 

I sure wish AT&T would come out with something like this.  It stopped ALL phone solicitations, wrong numbers, etc.  I'd gladly pay $4.99 a month to have it again.

 

Message 82 of 159 (11,169 Views)
Contributor

Re: Caller ID shows "Unavailable 1"

I have a Panasonic wireless home phone system and it provides for 30 numbers to block. It takes the singled digit as allowed to block. Same thing happened to me after I got U-Verse a few weeks ago but I was able to then add it to my Panasonic phone's block list. Work's like a charm.

Message 83 of 159 (11,129 Views)
Teacher

Re: Caller ID shows "Unavailable 1"

Privacy manager was the perfect solution on my original ATT phone line. I don't understand why they cannot implement it with U-Verse. I was told because it was VOIP and there was no switch to route it through. I don't know enough about telephones to know if that's really true.
Message 84 of 159 (10,929 Views)
Highlighted

Re: Caller ID shows "Unavailable 1"

I have the same problem.  They've now started bombing my cell phone too.  The problem is that there is no one on the other end.  I think it's some kind of automated system.

Message 85 of 159 (10,657 Views)

Re: Caller ID shows "Unavailable 1"

I agree...there is no one at the other end, either.  So, we can't block "1" and it will ring continously if we don't pick it up and hang up immediately.  This is very troubling because someone is getting away with some sort of monitoring system and we have no control over this or how/why this is being done.

Message 86 of 159 (10,656 Views)

Re: Caller ID shows "Unavailable 1"

I shouldn't think this is funny because it's really not, but I had to laugh a bit when you said it's probably political.  It sure seems as if this is some sort of monitoring device that ticks up a number if they successfully reach someone at home...or not?

Message 87 of 159 (10,656 Views)

Re: Caller ID shows "Unavailable 1"

Thank you for that link.

Message 88 of 159 (10,662 Views)

Re: Caller ID shows "Unavailable 1"

Well....you can try ignoring it; use the "extinction theory", but remember that it's not for the faint at heart.  Also, Unavailable 1 is very practiced on those who have short frustration tolerances and will continue until you pick up and hang up, then eventually after 2 or 3 more tries, "they" will stop. 

Message 89 of 159 (10,659 Views)
Tutor

Re: Caller ID shows "Unavailable 1"

I had an extended text live chat with a Uverse customer service rep about this problem, and after going up a rung or two in the service levels, I got a rep to write a tech support ticket about blocking "Unavailable 1" from ringing my phone.  About an hour later I received a voice mail on my home phone from an AT&T tech who said he had added "1" to my blacklist of phone numbers to block.  It worked!  I have checked my call log a couple of times a day since then.  The first day, "1" was blocked six times.  Three times each the second and third day.  I am so happy!  So it can be done -- just not by the user -- you have to call or do web chat and be persistent, and they will fix it for you.  Every user should do this.

Message 90 of 159 (10,564 Views)
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