Caller ID shows "Unavailable 1"

Re: Caller ID shows "Unavailable 1"


twistedpair wrote:

Just don't answer the call. I guess with answers like that I would be a Master Guru. Or here's another one PM Alex he'll fix it. Or even better yet "suck it up".  With answers like that I could really increase my postings on this forum and get the Master Guru under my nic. Let someone from ATT answer these questions there premi tech on here that work for ATT that could give a better responce than " don't answer the call" . Very lame !!!


You can either take the advice of those who post on here to help other customers or not.  You're not going to get any better answer from anyone at AT&T because there is NOTHING they can do about it.  It doesn't matter who you have for your phone provider, there are too many ways around call blocking and no telephone provider can provide a "cure all"

 

As for PM Alex, yes that is the best advice for account specific issues since none of us work for AT&T and don't have access to those types of records.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 31 of 159 (33,511 Views)
Teacher

Re: Caller ID shows "Unavailable 1"

It's really disappointing that AT&T isn't doing anything about this... it's illegal to spoof caller ID--AT&T should not only be blocking these calls, they should be collecting the info of where the calls are coming from (i.e., which VOIP provider) to forward to the authorities.

Message 32 of 159 (33,425 Views)
Highlighted
ACE - Expert

Re: Caller ID shows "Unavailable 1"

And if the call didn't originate on AT&T's network, how are they supposed to know that the caller ID was spoofed?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 33 of 159 (33,412 Views)
Mentor

Re: Caller ID shows "Unavailable 1"

JefferMC, wouldn't the specific value "1" be a really, really good clue that it was spoofed?
Message 34 of 159 (33,405 Views)
ACE - Expert

Re: Caller ID shows "Unavailable 1"

Maybe, but I get legitimate calls from "002" on occasion, from numbers that usually give me correct caller ID.  It's not because it's blocked, it just failed to report properly.  And, no, this is not on AT&T U-verse, this is on my office system.

 

Yes, I do think that steps could be taken by whatever company provides the caller's connection to the POTS network to force correct Caller ID.  However, I know most of them won't.  My service allows the PBX to send whatever caller ID it wants, and occasionally we've made mistakes setting them up.  We had to catch it when someone got a call from us and asked why the caller ID was wrong.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 35 of 159 (33,383 Views)
Contributor

Re: Caller ID shows "Unavailable 1"

Hi, I found this post via Google when trying to find out about this very same thing. Has anyone actually answered the phone calls from this number? Because I have a few times, and I just get silence and I can hear them hanging up on me. I know it can't be someone using *67 to block their phone number since I tried that on my cell phone and it says "private name, private number". However when these people call, it says "Unknown name" and the number "1". What could this be?? A company or some individual person who is trying to call but keeps pranking me or wanting to talk to someone else other than me? Please help. Thank you.

Message 36 of 159 (33,331 Views)
Expert

Re: Caller ID shows "Unavailable 1"


christinmarie88 wrote:

 

Hi, I found this post via Google when trying to find out about this very same thing. Has anyone actually answered the phone calls from this number? Because I have a few times, and I just get silence and I can hear them hanging up on me. I know it can't be someone using *67 to block their phone number since I tried that on my cell phone and it says "private name, private number". However when these people call, it says "Unknown name" and the number "1". What could this be?? A company or some individual person who is trying to call but keeps pranking me or wanting to talk to someone else other than me? Please help. Thank you.


Do you have U-verse voice?

Message 37 of 159 (33,329 Views)
Contributor

Re: Caller ID shows "Unavailable 1"


texasguy37 wrote:

christinmarie88 wrote:

 

Hi, I found this post via Google when trying to find out about this very same thing. Has anyone actually answered the phone calls from this number? Because I have a few times, and I just get silence and I can hear them hanging up on me. I know it can't be someone using *67 to block their phone number since I tried that on my cell phone and it says "private name, private number". However when these people call, it says "Unknown name" and the number "1". What could this be?? A company or some individual person who is trying to call but keeps pranking me or wanting to talk to someone else other than me? Please help. Thank you.


Do you have U-verse voice?


Yep!

Message 38 of 159 (33,329 Views)
Mentor

Re: Caller ID shows "Unavailable 1"

I think I might have a answer to this. I've noticed that all of the time, the caller id will show 1 in front of the Area code and phone when you have U-verse voice(must be so it can be easier to call long distance or in an are like Houston, across town). The phone number doesn't get disclosed in caller id, leaving a "1" underneath an unavailable. If caller id unit is at default, that happens(I check my corded phone with caller id to make sure). I wouldn't all that much about since if you try to dial it, it's not going anywhere. Caller Id units on phones haven't changed all that much since they where introduced in the 1990's.

Message 39 of 159 (33,280 Views)
Teacher

Re: Caller ID shows "Unavailable 1"

It seems to me ATT should be able to easily fix this problem by simply allowing any 1 thru 10 digit number in the "blocked" phone number field we are allowed to enter up to 20 blocked numbers in.

 

Right now, they have the field defined as fixed in length and 10 numeric digits but I would think they should be able to easily change this field to make it a variable length field from 1 to 10 digits. That way we could just add "1" as one of the blocked phone numbers. OR perhaps simply allow a 1 with 9 spaces after it to be entered which get stripped when it does it's compare to the incoming caller id when deciding if the call should be blocked or not.

 

Has anyone suggested something like this to AT&T yet?

Message 40 of 159 (33,172 Views)
Contributor

Re: Caller ID shows "Unavailable 1"

I'm getting several of these everyday. I'm getting really sick of it. I have anonymous call blocking turned on. Smiley Sad
Message 41 of 159 (33,070 Views)
Teacher

Re: Caller ID shows "Unavailable 1"

By the way, the callerid shows up on MY phone as "Out of area 1" rather than "Unavailable 1".   Still, if we were allowed to put just a "1" in for the caller's number we want to block, in our "Blocked Caller" list, this should fix the problem. Can AT&T make this change?

 

Dan

Message 42 of 159 (33,063 Views)
Contributor

Re: Caller ID shows "Unavailable 1"

[ Edited ]

Yes, I just talked to these jokers a few min. ago.  The guy said he was from the "computer service senter" and wanted to talk about computer phishing scams and malware and how I could use their service to clean it up.  When I told him I wasn't interested he said "yes you should be interested".  He had an indian accent, of course.  When I interrupted him to say that I respectfully request to be taken off their call list he replied "I'm sorry ma'am we don't have to comply becuase we are not calling from the united states."  I said, well this is illegal then I don't want you to call my number anymore.  He was very hostile and said ** You and hung up then called right back 3 more times in a row.

 

AT&T needs to do it's faithfull, paying customers a good service by figuring out a way to block 1 digit numbers.  It's not that hard.  Take off the minimum lengh required on blocked numbers.  Very simple.  The fact is they just don't want to do this.  That's why I'm switching carriers.  This was the 3rd strike for them and i'm done.

 

AT&T does not equal good customer service.

 

[Edited to comply with Guidelines]

Message 43 of 159 (32,702 Views)

Re: Caller ID shows "Unavailable 1"

I was getting the same calls. I entered 000-000-0001 as the number to be blocked. So far it seems to be working. I have not received any calls from #1 in over two months.

Message 44 of 159 (32,695 Views)
Contributor

Re: Caller ID shows "Unavailable 1"

We have been dealing with "Out of Area 1" for too long.  I have tried everything.  Tried the "000-000-0001" and "100-000-0000" thing.  After a few months, they start calling again, non-stop.  AT&T has told me they can't do anything about it - I can cancel my service, if that's what I want.  We recently changed our phone number and within 24 hours, they called again.  The only entities that also had the new number were AT&T and ADT Home Security.  Question:  Anyone else out there also using ADT Home Security and getting these calls?  Wondering if they are linked somehow....

Message 45 of 159 (31,318 Views)
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