- edited 07-20-2018 8:34 AM by ATTCustomerCare
The amount of calls you can block with Digital Phone has been increased from 20 to 100! You can now block more of those pesky calls!
You have two options to enable and setup this feature:
From here you can turn on the feature and enter the numbers you wish to block. They must be a valid 10-digit or unknown 800 numbers.
Callers from your blocked numbers will hear, "The number you dialed will not accept your call," and the call will end.
Note: If you want to remove a number from the blocked list, simply select the X beside the number to be removed and then Save.
Using Your Phone:
Right after the unwanted call stops ringing, pick up the phone and dial *61. This will:
To activate call blocking, dial *60. To turn it off, dial *80
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Solved by: Go to Solution.
- edited 03-31-2017 8:09 AM by davidbk
Need to learn how to block those pesky calls? Do you need to add more numbers to the block list? Learn how above!
10-25-2017 6:53 AM
Can you still call a blocked number from your digital home phone after you have placed it on the block list?
10-25-2017 10:45 AM
Unless u-verse is very different than blocking calls on a traditional landline the answer would be yes. Best bet is try it.
10-25-2017 2:19 PM
Why not simply block all call using grey or black routes on your network, which is pretty much all the robocallers. I also enjoyed the amendment to the tariff that basically says MaBell is exempt from any legislation or FCC mandates/rules (anticipated) that would require you to simply not route robocalls or abuse calls to customers. But you included that provision so that MaBell her self can use robo or abusive calls to harass customers despite whatever framework your place under concerting the matter.
04-24-2018 1:03 PM
AT&T is sorely lacking in competent IT staff in this department. Looking at the above questions repeated over and over, why not exercise just a little HUMAN FACTORS ENGINEERING and allow the customer search for BLOCK CALLS and take then to an interface that shows presently blocked calls and allow them to manually add a new number to block? Remember, the customer is always right and you need to view the system by HOW THE CUSTOMER THINKS, not the easiest programming fix. Jim Knocke, retired AT&T Bell Labs, Human Factors Engineer.
04-24-2018 5:57 PM
Or posters could just search the forum, there's many topics on this issue. There are also links on this page to the different services and their features, as well as google searches. I don't care how many places you put it there will always be those who won't take the time or know how to reach the information.
10-14-2018 10:26 AM
The robo calls I receive use a different number every time so blocking them is useless. What else can I do?
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