- edited 08-14-2018 3:57 PM by ATTCustomerCare
Can someone tell me how to access my blocked call list? I wasn't even aware I had one, but just tried to block a number yesterday and it said my list was full and I need to delete some numbers. I did find this, but after 3+ hours yesterday and today, I stll can't find the list.
Add or remove numbers from your blocked list
Solved by: Go to Solution.
01-09-2018 8:02 PM
The only way that I know to find blocked call list is to go to Call Protect app on the phone. After open the app at the bottom is a circle with a line through it and “Block List” underneath it. I hope this helps.
02-02-2018 8:06 AM
I’m not sure what website you’re referring to, but you can block a phone number directly from your phone. You can use Call Protect app as directed above, or through recent calls on your phone. Select the number you want to block, then it will go to a screen to add to contacts. Depending which phone you have, some have the block number option at the bottom, or press the 3 dots in the top right corner, block number will be in the drop down list. I hope this helps.
- edited 02-02-2018 9:11 AM
In reading this the original topic was geared towards u-verse service, but responses have also included cell service. This is why it's much better to start a new topic for your problem unless you're positive your addressing the same topic as the OP. It's also a good example as to why you should always post the service you're talking about when seeking help. Since this is in the Home Phone forum is why I'm assuming u-verse, plus the number of calls the OP stated can be blocked and @oldphoneet statement about the accessing via the WEB site.
In answer to @oldphoneet about the WEB site, if you're talking u-verse, you access your account than go to the phone portal. If you'll search the forum you'll find more answers, if you're looking for more detail. Here's a link to features in the phone portal
02-03-2018 6:23 AM
02-03-2018 6:35 AM
I doubt if your phone is doing any blocking and you say you've reached your limit at 10. That tells me you have a traditional landline, which nomorobo won't work on and there is no WEB portal for blocking and unblocking.
If you use # the 10-digit number you want to add, and # to block a number and *60 to turn it on and *80 to turn it off that is the service provided with a traditional landline.
04-18-2018 12:54 PM
To find the list of blocked numbers on your landline, call *60 then listen for the instructions which should include to press 1 to listen to the (up to 10) numbers that are on your call block list. I found this out from a call rep. To delete a number, press 07 right after the number was announced. Then there is room to add another one. Let me know if this works for you.
04-19-2018 7:18 AM
Glad you found it works too, Martinxiii. Wish ATT would post it on their website. Oh wait, I guess that’s why they set up these forums - so we would. Hope it helps oldphoneet too.