04-25-2017
12:09 PM
- edited
05-26-2017
8:40 AM
04-25-2017
12:09 PM
- edited
05-26-2017
8:40 AM
Call Block/Call Screening is a feature that allows you to block phone numbers within your local calling area for your traditional home phone service. For AT&T Digital Home Phone call blocking information go here.
Turn Call Block/Call Screening on and off
Turn On
Turn Off
Add or remove a phone number
Add a phone number
Remove a phone number
Tips
Additional Resources
-ATTU-verseCare
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService
Solved by: Go to Solution.
04-25-2017
12:20 PM
- edited
05-26-2017
8:41 AM
04-25-2017
12:20 PM
- edited
05-26-2017
8:41 AM
To report landline service and billing (Home Phone) issues click here.
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService
02-08-2018 12:17 PM
02-08-2018 12:17 PM
why is there a limit on home phone as to how many numbers I can block??
03-20-2018 8:45 AM
03-20-2018 8:45 AM
I want to see a list of phone numbers that I blocked on my land line. I want to remove some so I can add more. I am at my max limit. I don't remember the numbers added so I therefore can not remove them from the list.
04-14-2018 4:33 PM
04-14-2018 4:33 PM
After an hour wasted online I called Tech Support which was useless until I said "Operator" and got through to a human being. Here's how to manage call blocking and other phone features online (note: I'm using it for a landline. Every time I tried their "#" the number it instantly gave a busy signal. I guess that works for wireless cellphones where you first key in the # and number before hitting "send" or "call.")
Log in to ATT.com--> click the three horizontal bars next to (right of) the round blue ATT logo (upper left)--> click "Account Overview" from the drop down list--> Click the "+" sign on "My Digital Phone" --> go to the "My voicemail & phone features" box and click the "Check or manage voicemail features" link--> a new page will open showing your "Phone Features"--> scroll down to "Call Filtering" and click "Call Blocking" and you'll see a box to key in a number you want blocked. Those you have blocked appear in the bigger box to the right. To Unblock click the red "X" beside the number.
You are now able to block 100 numbers (mine used to be 20)
04-14-2018 4:37 PM
04-14-2018 4:37 PM
You are now able to block 100 numbers, Mine used to be 20 as well.
02-08-2019 4:28 PM
02-08-2019 4:28 PM
I understand that there is a feature on a landline called Call Screening that is not like Call Blocking. My elderly mother receives calls daily scamming her and fraudulently charging medicare for devices she does not order. Anyway, an AT&T rep told me that she could designate 20 numbers that would be allowed to ring her phone. All others would be given a message that said ..........something like........"this phone is not receiving messages". He said that this feature is not available on mobile phones. That is what we need!!! How can I get it?
02-08-2019 4:37 PM
02-08-2019 4:37 PM
I understand that there is a feature on a landline called Call Screening that is not like Call Blocking. My elderly mother receives calls daily scamming her and fraudulently charging medicare for devices she does not order. Anyway, an AT&T rep told me that she could designate 20 numbers that would be allowed to ring her phone. All others would be given a message that said ..........something like........"this phone is not receiving messages". He said that this feature is not available on mobile phones. That is what we need!!! How can I get it?
02-08-2019 5:00 PM
02-08-2019 5:00 PM
02-08-2019 8:44 PM
02-08-2019 8:44 PM
@BarbaraThompson If she has U-verse service she already has it. It's accessed through your Myatt account and going to the phone features, there's also call protect that replaced nomorobo. If she has a traditional landline it's not available.
02-09-2019 8:54 PM
02-09-2019 8:54 PM
I am searching for the same thing and getting no help whatsoever.
02-09-2019 9:01 PM
02-09-2019 9:01 PM
??? Searching for what same thing? There's many different issues in this old topic. Best bet would be open your own topic and let us know what service you're using and issue you're having.
02-11-2019 7:21 AM
02-11-2019 7:21 AM