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Removing Battery Backup from Gateway Uverse Router


Removing Battery Backup from Gateway Uverse Router

I have a battery backup on my router that has gone bad.   The thing is I have zero need of the battery.  I don't have voice (at all) and my phones work fine when the power is out over LTE.  It looks like there is no way to plug the router directly into a power source, though without the battery.  How can I get a power brick so I can bypass the battery.  I don't need, nor want to pay for its replacement.



Message 1 of 4
ACE - Master

Re: Removing Battery Backup from Gateway Uverse Router

I don't know if any of these will work:  Another option might be to see if you can catch a tech in your area and ask them for one.  I've done that before when I needed a stand for my router.


The other option would be to send a Private Message to the ATTU-verseCare Community Specialist team.  One of the specialists will respond to your PM shortly.  Please look for the flashing envelope at the top right of the page for your response from a team member.


They should be able to assist also.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 4

Re: Removing Battery Backup from Gateway Uverse Router

Which RG, most all units use a 12v 3 amp power brick, the exception is the 3812 inid requiring a iPS power supply.

The power cord is $7, the power supply $10.....need both.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 3 of 4

Re: Removing Battery Backup from Gateway Uverse Router

Wow - thanks all! Got the help I needed quick... Appreciate it
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