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Fallen telephone line in my driveway

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Fallen telephone line in my driveway

Hi, I live in Kansas City and there is a downed line on my property and across my driveway.Every time I call 800-288-2020, I am sent to a call center in Asia. I've had several conversations with them and they can do nothing to get a technician to come and look at this situation. Your assistance is appreciated.

Thanks,

MG

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Message 1 of 5
ACE - Master

Re: Fallen telephone line in my driveway

If the national report number isn't doing any good try the regional report number, some say it gets results. Regional repair centers.

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Message 2 of 5
Contributor

Re: Fallen telephone line in my driveway

Thanks for the reply. I tried the number for my state (KS) and they are not open today. I just want to get the line out of my driveway. Can I pick it up? It's not an electric power line.

Message 3 of 5
ACE - Master

Re: Fallen telephone line in my driveway

If you're 100 per cent sure it's not power than yes you can pick it up

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 5
Contributor

Re: Fallen telephone line in my driveway

Yes, I'm sure. The power line is the thick one at the very top of the utility pole. That one is still intact and my power is still on. The downed line is thinner and looks like the same wiring that goes to my house for the landline (in fact, the line that connects to my house came down, too). Thanks for the reply.

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