Contributor
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2 Messages
Extreme static on the line for about three weeks.
Extreme static on the line. Can’t hear the calls!
Contributor
•
2 Messages
Extreme static on the line. Can’t hear the calls!
ATTHelp
Community Support
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231.3K Messages
6 years ago
Hello @Gaissertnewborn,
I am very sorry to hear of the issues with static on your calls! I absolutely understand the concern and I would be happy to provide some further assistance with this!
We have a wonderful resource online which can assist with fixing common issues, as there are a few things which can cause service issues on the device. Please access our Troubleshoot & Resolve Tool to be taken through a specialized diagnostic flow specific to your device and account.
If you continue to experience issues, let us know, and we can take a deeper look in to what could be causing the problem. I hope you have a wonderful day!
Nicole, AT&T Community Specialist
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Gaissertnewborn
Contributor
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2 Messages
6 years ago
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spoom2
Expert
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19.3K Messages
6 years ago
Assuming this is a traditional POTS line, since you don't say. First thing to do is test it from the NID, googling NID will give you the different types out there, if it's bad at the NID report to the phone company, if it's good than it's in your equipment or home wiring. Here's a video found via google, I'm sure there's much more out there. You should be able to access your account and it will help you through trouble shooting whatever service you have.
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