email and user id needs to be changed

My user id keeps being sent to my ex husband's email. How can I login and get help if I don't have a user id and can't even chat. I only want to get back to having information sent to my email.

Responses

ATTHelp

Community Support

•

231.5K Messages

6 years ago

Hi @charlotte5775,

We would like to investigate this for you!

I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the envelope in the top right section of this page or click Forums Inbox. Locate the PM and reply to my message with the requested account details.

We look forward to your response and the opportunity to help you!

Lafayette, AT&T Community Specialist

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