Want to change the name on our digital phone

Question

We have a digital phone line that will be used for our home based business.  When we call someone from the phone, we want them to see the name of our business instead of my husband's name.  Is there a way to change it without changing the name on the entire account which includes internet and cable?

ATTHelp · Accepted Answer

@jdjohnson26 thank you for getting in contact with us, let me share you the steps on how you can change the name of your caller name for your digital phone line.

1. Go to Profile > Account users.
2. If you have more than one account, select the wireless account from the drop-down at the top.
3. If you have more than one device, select the number to update.
4. Select Edit.
5. Enter the info and select Continue.

Important details
You may have to sign out and sign back in to see the new name online.
The Caller ID name displays on landlines that have Caller ID. It doesn’t override a name saved in a wireless device.
It can take up to 72 hours, excluding weekends, for a landline to show an updated Caller ID name.
People may need to clear your number from their Caller ID record for your new name to appear.
Some home phone service providers may not offer Caller ID or receive regular updates to their Caller ID information.
For AT&T PREPAIDSM (formerly GoPhone®) customers, the Caller ID name says Wireless Caller.

Also here is the link so you can see this information on our web page http://soc.att.com/2pjZYGB ^Juan G., Community Specialist