Explore & discover

Helpful Links

Unable to create account log-in


Unable to create account log-in

how do I obtain a validation code to create a new ID & password (to be able to view my account online) when the email address is out of date & phone line is out of order?

Message 1 of 2

Re: Unable to create account log-in

Hello @thiSiSdumbalso


We're happy to help! You can create a new user ID for your account here. There is also helpful information for changing your ID and forgotten password. Can you give us more details about your email and phone number? Are you saying both of those are no longer active?


Aminah, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Share this topic
Additional Support