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Unable to Register New Account


Unable to Register New Account

I haven't been able to register my new account. I recently set up an appointment for AT&T to come install a landline with a new number. I am a new customer. I was given a phone number, order number, and a 3-digit number associated with the account. I entered in the phone number and area code correctly in the registration, but it says it cannot validate my information.   


AT&T has not yet installed the landline, so do I have to wait until the installation is completed before I receive my account number and register my account? 


Any help would be greatly appreciated. 


Message 1 of 2

Re: Unable to Register New Account

Hi @AAkin27,


We are sorry for the delays in getting your landline service installed. Please reach out to us on chat to find out the status of your order.



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