Lifeline eligeability

[Prkennemer]

I've been told by ATT for the past two years that lifeline eligeability

Is not offered in the oklahoma city, okla. area. I formerly received lifeline services from Cox Communication in OKC. Why is there a difference between providers? Each one is approved be USAC.

[ATTCares · Accepted solution]

Good Morning @Prkennemer,

Welcome to the Community Forums!  I can understand your concerns with being eligible for the Lifeline Program.  I will be happy to assist you with this.

On our website, there is information regarding this program.  Here is then Link for this page.  There is also a phone number on this page where you can speak with this department directly.

I hope this helps.  Have a great day.

Donna V, AT&T Community Specialist

[GoblinAnne]

I received a letter about renewing my lifeline eligibility.

I can't find the letter now.

Where do I call, to make sure I keep my eligibility?

[StevieSmith]

The page that is linked does not answer the question on why AT&T isn't offering Lifeline service in states which clearly have Lifeline offered by other companies.