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How to renew over the phone


How to renew over the phone

I have had a prepaid ATT card for over 10 years.  Same card.  I always added minutes over the phone.  I do  not have the actual physical card anymore.   I had the card so long i memorized all the numbers.   when i make a call now, there is no option to renew over the phone-- they tell me to go online where they will ask me for a pin # which  i do not know. How can i add minutes?

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Re: How to renew over the phone

Hello @Choose1, allow us to lend a helping hand. Check out this support article on Paying your AT&T prepaid balance for information on how to do so. Thanks for reaching out to us.


Makaela, AT&T Community Specialist.


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